- Staying connected has never been easier. Instantly message and text clients and customers, whether they’re across the room or across the Atlantic.
- Kick procrastination to the curb by utilising Microsoft Teams' productivity tools.
- Switch from text to phone or video call in an instant from any one-on-one or team chat.
Microsoft Teams Calling
Add external calling capabilities to Microsoft Teams! Replace your outdated PBX system with a cloud based alternative and centralise your communications and collaboration to one convenient place.
Teams Calling - a Better Way to Communicate
Already using Teams? Convenience is key with MS Teams Calling. Consolidate all your internal and external communications into one unified hub! If your organisation is already using Teams for internal communications, video conferencing, and file sharing then consider taking advantage of Microsoft Teams Calling (Direct Routing). This is a service inside of Teams that allows your organisation to connect to external phone lines and use Teams as a fully-fledged business phone system (PBX). Keep your existing phone number and make/receive calls all within the Teams app.
Enhance and upgrade your internal and external communications. Microsoft teams calling takes your business communications to the next level. Replace traditional office desk phones with the devices you use every day, including mobile phones, tablets, and laptops that are enabled with the Teams app. The App interface is modern, intuitive, and easily accessible for both experienced AND new Teams users.
Advantages of Teams Calling with eStorm
Consolidate your internal and external communications into one hub! Using MS Teams with Direct Routing allows all users across your organisation to utilise a unified single telephony hub with any Teams enabled device whether they’re in the office or on the road.
On premise telephony hardware is expensive and time consuming to install and maintain. With Microsoft Teams, there is no need to manage on-premise PBX equipment. Easily add, modify or remove Microsoft Teams users as your business grows, and only pay for the resources you need.
Microsoft Teams calling has a simple yet intuitive interface. You can also access traditional PBX call-handling functions such as call hold, transfer, forwarding and voicemail all from the cloud, with little training required for new staff.
As a certified Microsoft Gold partner and an expert in the business telephony field, eStorm will handle the migration of your current PBX system to Teams calling. We'll ensure the entire process is simple, hassle-free and fast-tracked so you can get the benefits of Teams calling ASAP.
One Communications Solution to Rule Them All
Unify Your Communications in Teams with eStorm
IN JUST FOUR EASY STEPS!
STEP 1
Engage
Contact us for a quote! We'll conduct an assessment of your current PBX solution plus the users/channels you will need.
STEP 2
Licence
As Microsoft Gold partners, we'll help in selecting your Microsoft 365 licence and calling plan to enable MS Teams calling.
STEP 3
Hardware
Need desk phones or devices? We can procure the best hardware for your business at affordable prices.
STEP 4
Deployment
We'll migrate your current PBX solution to MS Teams, using your current communications provider or eStorm's telecom.
How does Microsoft Teams Calling Work?
Traditionally, businesses use a Public Branch Exchange (PBX) phone system to make internal and external phone calls. Microsoft replaces traditional PBX systems with a modern cloud-based alternative that allows you to make calls all within the Teams interface.
How does it work? The solution to integrating external calls within MS Teams is called Direct Routing. Direct routing provides a public switched telephone network (PSTN) connection to Microsoft Teams that enables users to make and receive external phone calls on any device using Teams. The best part? You can either use eStorm's telecom solution (recommended) OR your existing telecommunications provider to directly connect to Teams!
No handset? No problem!
Make and receive calls through your business line from anywhere
With Teams calling, your ‘desk phone’ can be in the office, on the road, or in another country!
Stop carrying two phones – one for work, and one for personal use.
With Teams calling, you can make and receive calls using your work phone number, so your personal number remains hidden from demanding clients and customers.
Say goodbye to clunky traditional PBX desk phones
And hello to making calls from your favourite devices – whether that’s your laptop, tablet, desktop, or smartphone.
