Managed IT Services

Remove the hassle of business IT management and maintenance with expert Managed IT Support headquartered in Brisbane. No more wasted staff hours to technical issues or computer problems — just more time focused on what you do best.

What is an MSP? (Managed Service Provider)

Managed IT support is a subscription-based outsourcing of IT systems management for businesses. This includes the management of other IT processes and functions intended to improve business operations and reduce costs.

The goal of managed IT support is to help your business run more effectively by transferring the burden of managing and maintaining your IT software, hardware and environment to us.

As your IT managed service provider, we undertake the day-to-day maintenance, upkeep and functionality of your IT service, equipment and overall infrastructure. Our team is also available to support any short or long-term IT strategy and expansion.

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What you get with eStorm's Managed IT Service package

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Remote & On-Site Support

Don't spend another minute searching online for how to fix your computer and IT issues. With our remote technical support, Help Desk access and face-to-face on-site IT support, you're never more than a click or call away from having your IT issues fixed by our friendly team of ICT experts.

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Monitoring & Reporting

Our regular health checks on your core IT infrastructure not only reduce the risk of potentially disastrous hardware failures, but help to identify your IT's strengths and weaknesses so steps can be taken to ensure you get the best performance out of your IT investment.

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Security

From anti-virus and malware protection to 24x7 monitoring and business-wide IT security, we help keep your business and data safe with best in class IT and cybersecurity solutions that are tailored to your business.

Managed IT Support Services
Scheduled Maintenance

Our scheduled maintenance helps your business reduce interruptions and downtime while keeping everything secure, up-to-date and performing at its peak. From software checkups and repairs, patches and updates, defragmentation and more, we ensure your IT system is up-to-date.

3 key reasons why businesses partner with an MSP

Minimised downtime and cost reductions
With fully qualified expert IT technicians just a click or call away, and response times within the hour, your staff are no longer spending valuable work hours searching for fixes to IT problems. With 24x7 proactive monitoring of your IT systems, we're able to identify and address any issues before they cause damage, interruptions to your business or financial loss.

Security
With over 43% of cyber attacks targeting small to medium businesses, it's vital that vulnerability assessments and threat management, as well as secure user access and verification, become commonplace for your business. At eStorm, we're always working with leading technology vendors and testing the latest in world-class technology, tools, systems and security to deliver the best and safest IT solutions. We believe in delivering the best results for your business.

Peace of mind
With a reliable IT managed service provider you can rest easy knowing that, no matter where you are or what issue arises, you have skilled professional IT experts in your corner who are prepared and ready to help you. The eStorm team understands that each business is unique, so we tailor our service to suit you. From on-site back-up management, monitoring application functionality and device management we can trust our team to support your IT needs every step of the way.

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See why businesses all across Australia and NZ partner with eStorm Australia

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Case Studies

Get business driven results with eStorm.

Liquid Animation partnered with eStorm to create a secure and highspeed network to host terabytes of data. To support their requirements, a private network was built, along with a restricted network to ensure the security of their work without sacrifice to productivity.


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After an internal re-structure, Alan Bartlett Consulting were struggling to manage their network and data. Needing a clean-up, eStorm implemented a stronger internet connection, Office 365 and cloud migration, allowing a more streamlined workflow.


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Locked into a slow and expensive internet provider, frc environmental were frustrated by limited accessibility and interrupted workflow across their two locations. By working closely with our partners, eStorm were able to provide a cheaper and more efficient business internet solution.


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Why choose eStorm as your trusted managed IT service provider

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Competitive Advantage 

Your competitors aren't spending their time troubleshooting and fixing their own computer problems. Their Microsoft Outlook isn't loading emails? They're not spending time running a search on Google for how to fix it. They're picking up the phone and having their MSP connect to their computer to fix it in minutes so they can get back to working on their business.

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Your Team of Experts

With dedicated Australia based account managers and over 15 years of experience, we are your IT managed network operations team. We are your information technology experts, your IT service desk, your cloud computing experts, and your tech support team. Any IT related enquiry, we’re just a phone call or email away

From fortnightly scheduled visits, guaranteed fast response times, unlimited support hours (on-site and remote) the friendly eStorm team is here to support you.

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See why businesses all across Australia and NZ partner with eStorm Australia