Managed IT Services
Remove the hassle of business IT management and maintenance with expert Managed IT Services headquartered in Brisbane. No more wasted staff hours to technical issues or computer problems—just more time focused on what you do best.
What you get with eStorm's Managed IT Service package
Remote & On-Site Support
Don't spend another minute searching online for how to fix your computer and IT issues. With our remote technical support, Help Desk access and face-to-face on-site IT support, you're never more than a click or call away from having your IT issues fixed by our friendly team of ICT experts.
Monitoring & Reporting
Our proactive approach to the management of your IT systems—with 24x7 monitoring and monthly service reports— ensures your business is protected from security threats, sudden hardware failures and system faults.
Our regular health checks on your core IT infrastructure not only reduce the risk of potentially disastrous hardware failures, but help to identify your IT's strengths and weaknesses so steps can be taken to ensure you get the best performance out of your IT investment.
From anti-virus and malware protection to 24x7 monitoring and business-wide IT security, we help keep your business and data safe with best in class IT and cyber security solutions that are tailored to your business.
- Virus checks
- Firewall rules / logs / operations maintenance
- Complete security inspections
- Checks to core file and folder permissions
Our scheduled maintenance helps your business reduce interruptions and downtime while keeping everything secure, up-to-date and performing at it's peak.
- Software checkups, maintenance, repairs
- Patches & updates
- Disk and cache clean up
- General maintenance (fixing issues highlighted by monitoring)
- Checks for physical, hardware and software-related issues
- Fortnightly scheduled visits
- Guaranteed fast response times
- Unlimited support hours on-site and remote
- Troubleshooting for hardware & software issues
- Cloud back-up
- Management of all network devices
- On-site back-up management
- Redundancy check ups
- Server and workstation management
- Checks to routers / switches / UPS
- Disk space utilisation
- Checks for application functionality
- Mobile user device management (Windows, iOS and Android)
- Checks to log files on workstations and servers
- Licenses and license renewals
Why businesses choose us as their trusted IT Managed Service provider?
- 15+ years experience
- Core focus around growing and improving client business
- Predictable pricing with fixed monthly fees
- Cost-effective managed IT support
- Customisable managed IT support packages
- Leading managed IT service technicians
- Lightning fast on-site support and remote support
- Regular health check on your core IT infrastructure, which help reduce the risk of potentially disastrous hardware failures
- Dedicated Australian based account managers
- Peace of mind
- IT systems monitoring and reviews
- Licenses and license renewals
- Increased employee productivity
- Cost savings for your business
- Managed IT service and support experts who understand all the latest technology
- A stress-free IT environment
- Friendly, fast and reliable service desk operators
- Experience across a wide range of industries
- Manage as much or as little as you like
Your competitive advantage
Your competitors aren't spending their time troubleshooting and fixing their own computer problems. Their Microsoft Outlook isn't loading emails? They're not spending time running a search on Google for how to fix it. They're picking up the phone and having their MSP connect to their computer to fix it in minutes so they can get back to working on their business.
With dedicated Australia based account managers, we are your IT managed network operations team. We are your information technology experts. We are your IT service desk. We are your cloud computing experts. We are your tech support team. Any IT related enquiry, we’re just a phone call or email away.
No matter your IT service requests, eStorm is here to help.