Creative Industries IT Support Services
eStorm Australia provides fast, effective and reliable managed IT services, cyber security solutions, mobile device management, and more designed to support the growth and continuity of your creative agency or studio
Efficient IT services for the creative arts sector
To keep pace with the constant evolution of the creative industries, businesses must embrace innovative IT solutions and continually adapt their existing IT infrastructure to integrate new technologies. In an industry where time is money, any downtime due to technical difficulties could not only be detrimental to your daily operations, but could also lead to missed deadlines and blown out budgets. Furthermore, the persistent threat of piracy means studios and production companies are often targeted by cyber criminals looking to profit from leaking the latest unreleased products. A comprehensive cyber security system has never been more important to ensuring the protection of your creative assets.
eStorm Australia has worked with dozens of creative agencies and studios across Australia and New Zealand. We think outside of the box, providing IT solutions and services that are tailored to the arts sector, and are designed to bolster productivity and streamline workflows.
Creative Industry IT Support Services
Managed IT Services
Every business experiences issues with their emails, phone lines, and internet connection. However, those working in the creative industries know that the highly collaborative nature of their work means that they must be connected, online and available at all times. Any downtime due to technical difficulties can be downright catastrophic for your business.
With our managed IT service packages, we are always one click or call away to get you back up and running as quickly as possible. Plus, our proactive monitoring of your systems means we can identify issues before they become disruptive.
ISO 27001 Services
The creative industries are a highly secretive sector, but one way to halt theft of your intellectual property is to achieve ISO 27001 certification. ISO 27001 offers the ultimate security and protection for your creative assets, but it also does so much more than that. Achieving certification can set you apart from other agencies, as it proves you are dedicated to the development, improvement and protection of your business and clients sensitive data and information.
Business Telephony
Artists, designers and creators are always collaborating on projects with other creative professionals, as well as with clients. Therefore, an effective internal and external communications system is vitally important in keeping the whole team up to date on any creative changes, client input, budget spend, schedules and deadlines. eStorm are experts in a number of telephony solutions, including internal communications, cloud PBX, and traditional phone lines. We can guarantee the implementation of a premium communications solution that is cost-effective, scalable, completely secure and tailored to the needs of your business.
Business Internet
Whether your team are responding to emails, engaging in online meetings or uploading large files, they need an internet connection they can rely on. An internet solution that is consistent, fast and secure is absolutely essential. eStorm provides customised high-speed internet and wi-fi services that are swift, flexible and scalable without the tedious time-consuming processes businesses face when dealing with traditional internet providers.
Looking to expand, relocate, or setup a temporary office? We can setup secure NBN, wireless, or fibre internet connections quickly and efficiently so your staff can hit the ground running as soon as possible.
Cyber Security
Your company data, client information, web portals and programs are at the very core of your business, but implementing cyber security strategies that protect your data, assets and technology without disrupting your daily operations can be a difficult venture.
Luckily, eStorm has extensive experience with assisting creative agencies, studios and production companies on their cyber security journey. Whether you're in need of fully managed security services, IT audits/assessments, Essential 8 implementation, or endpoint security solutions, you can rest easy with eStorm watching your back.
Procurement
Creative professionals utilise a host of programs and devices on a daily basis, so it's important that new technology integrates seamlessly within your IT environment. Whether you require new devices for your staff, antivirus or malware protection, a reliable backup solution, or software licensing, we can provide and procure technology solutions that are within your budget and tailored to the unique needs of your business and employees.
eStorm offers support for a variety of creative softwares including, Adobe Creative Cloud, Maya, Deadline, 3DS Max, Suitcase Fusion, Toonboom Harmony, Excentis, FileMaker, VRAY, Neofinder and Fierry. Plus, our partnerships with major vendors such as Microsoft, Apple, and Barracuda means we can score you exclusive deals on cutting edge technology you won't find anywhere else.
Cloud Services
Your creative business deserves a flexible cloud solution that can both securely store your data and encourage productivity and collaboration within your team. Our scalable cloud solutions include private/hybrid cloud, SharePoint, Azure, AWS and more. We have extensive experience transitioning existing infrastructure and services to the cloud, and can provide a cloud solution that lowers costs, improves efficiency, and drives innovation and growth across your organisation.
Mobile Device Management
Creative professionals generally require several different devices in order to stay connected to their team, clients and projects, whether they're in the office or on the road. Tracking all these devices and ensuring they're being correctly managed and patched to reduce security risks can quickly become overwhelming.
Mobile device and desktop management solutions monitor, manage and secure your employees' devices all within one user interface. Whether it's one tablet or an entire fleet of mobile devices, we can deploy and implement a MDM solution that is flexible and ensures your end user devices are safe, secure, and regularly monitored.
Creative Industry IT Services Your Way
Our core purpose is to remove the burden that is the running of your day-to-day IT systems. Whether you need a new office 365 account set up, your server crashed, you’re having issues with email or your computer just isn’t working right. Our goal is to deliver peace of mind. This allows you to focus on growing and improving your business, rather than worrying about IT services and support.
Too many resources, and far too much time and money are squandered when your IT services are left to inadequate support companies. At eStorm we partner with you to become an extension of your business to deliver the best results and a level of trust and transparency.
Tailored IT Support
We help you do what you do best!
As one of the few IT service providers who offer on-site and remote support, we’re happy to be involved in as much or as little of your business and ICT environment as you see fit. We can work within your existing IT infrastructure as well as provide specialised support for your in-house technicians.
Alternatively, we can act as your sole IT department by providing help desk support, IT network support, IT technical support, oversee IT projects and deployment solutions, as well as offer ongoing maintenance and solutions.
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Case Studies
Get business driven results with eStorm.
To meet the needs of a large client, Liquid Animation worked with eStorm to architect a solution that allowed international animators to seamlessly access data. This was achieved using a combination of cloud-based work stations and Amazon Web Services.
Liquid Animation partnered with eStorm to create a secure and highspeed network to host terabytes of data. To support their requirements, a private network was built, along with a restricted network to ensure the security of their work without sacrifice to productivity.
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See why businesses all across Australia and NZ partner with eStorm Australia