Healthcare IT Support Services
eStorm Australia provides fast, effective and reliable managed IT services, cyber security solutions, mobile device management, and more designed to support the growth and continuity of your medical practice
Reliable IT services for medical practices and the healthcare sector
IT support has never been more vital to the healthcare sector. Consistent and reliable technology, software, and IT infrastructure are necessary to providing quality care for patients, reducing error, and lowering healthcare costs. For an industry that is responsible for the wellbeing of others, any interruptions to daily operations could mean the difference between life and death. Furthermore, healthcare facilities store highly sensitive and private information, making them a prime target for cyber criminals.
eStorm Australia has worked with dozens of medical practices and healthcare clinics across Australia and New Zealand. We are dedicated to providing dependable IT solutions and services that are equipped to handle the needs of healthcare professionals.
Healthcare IT Support Services
Managed IT Services
Every business experiences issues with their emails, phone lines, and internet connection. However, it’s of the utmost importance that healthcare workers are always available to patients, and can readily access the information and technology they need to provide the best care possible. Any technical difficulties can delay diagnoses and treatment, which could have disastrous consequences.
With our managed IT service packages, we are always one click or call away to get you back up and running as quickly as possible. Plus, our proactive monitoring of your systems means we can identify issues before they become disruptive.
ISO 27001 Services
The healthcare sector is highly regulated and deals with extremely confidential information, but one way to ensure you are meeting all industry obligations is to achieve ISO 27001 certification. ISO 27001 offers the ultimate security and protection for your information assets, but it also does so much more than that. Achieving certification can give your patients peace of mind, as it proves you are dedicated to the development, improvement and protection of their sensitive data and information.
Your healthcare professionals are always ready to go the extra mile for their patients, whether it’s getting a second opinion, expediting lab results, or scheduling follow up appointments. Therefore, an internal and external communication system that can facilitate a high workload, and is ready to go when they are, is essential. Whatever your medical practice may need (including internal communications, cloud PBX and traditional phone lines) eStorm can help you implement a telephony solution that is cost-effective, completely secure and tailored to your needs.
Whether your workers are responding to emails, scheduling appointments, updating patient records, or liaising with health insurance providers, they need an internet connection they can depend on. An internet solution that is consistent, fast and secure is absolutely essential. eStorm provides customised high-speed internet and wi-fi services that are swift, scalable and reliable, without the tedious and time-consuming processes businesses face when dealing with traditional internet providers.
Expanding or moving your clinic or practice? We can setup secure NBN, wireless, or fibre internet connections quickly and efficiently so your staff can hit the ground running as soon as possible.
Your data, patient information, web portals and programs are at the very core of your organisation, but implementing cyber security strategies that protect your information and technology without disrupting your daily operations can be a difficult venture. The expectation of privacy and security due to the sensitive data on your systems means you must be on top of the latest security policies and procedures at all times.
Luckily, eStorm has extensive experience with assisting healthcare facilities on their cyber security journey. Whether you're in need of fully managed security services, IT audits/assessments, Essential 8 implementation, or endpoint security solutions, you can rest easy with eStorm watching your back.
Healthcare workers utilise a host of programs and devices on a daily basis, so it's important that new technology integrates seamlessly within your IT environment. Whether you require new devices for your staff, antivirus or malware protection, a reliable backup solution, or software licensing, we can provide and procure technology solutions that are within your budget and tailored to the unique needs of your business and employees.
Plus, our partnerships with major vendors such as Microsoft, Apple, and Barracuda means we can score you exclusive deals on new technology you won't find anywhere else.
Your healthcare facility deserves a flexible cloud solution that can both securely store your data and encourage productivity and collaboration within your team. Our scalable cloud solutions include private/hybrid cloud, SharePoint, Azure, AWS and more. We have extensive experience transitioning existing infrastructure and services to the cloud, and can provide a cloud solution that lowers costs, improves efficiency, and drives innovation and communication across your organisation.
Mobile Device Management
Doctors, nurses and many other professionals employed in the healthcare sector generally require several different devices in order to stay connected when they're on the job or on call. Tracking all these devices and ensuring they're being correctly managed and patched to reduce security risks can quickly become overwhelming.
Mobile device and desktop management solutions monitor, manage and secure your employees' devices all within one user interface. Whether it's one tablet or an entire fleet of mobile devices, we can deploy and implement a MDM solution that is flexible and ensures your end user devices are safe, secure, and regularly monitored.
Healthcare IT Services Your Way
Our core purpose is to remove the burden that is the running of your day-to-day IT systems. Whether you need a new office 365 account set up, your server crashed, you’re having issues with email or your computer just isn’t working right. Our goal is to deliver peace of mind. This allows you to focus on growing and improving your organisation, rather than worrying about IT services and support.
Too many resources, and far too much time and money are squandered when your IT services are left to inadequate support companies. At eStorm we partner with you to become an extension of your business to deliver the best results and a level of trust and transparency.
Tailored IT Support
We help you do what you do best!
As one of the few IT service providers who offer on-site and remote support, we’re happy to be involved in as much or as little of your business and ICT environment as you see fit. We can work within your existing IT infrastructure as well as provide specialised support for your in-house technicians.
Alternatively, we can act as your sole IT department by providing help desk support, IT network support, IT technical support, oversee IT projects and deployment solutions, as well as offer ongoing maintenance and solutions.
Get business driven results with eStorm.
For RE/MAX, reporting is essential. With multiple data sources, collating information was frustrating and time-consuming. To remove this hassle, eStorm identified Microsoft Power BI as the perfect solution and assisted the team to ensure a smooth transition.
Needing to communicate more efficiently and effectively, RE/MAX partnered with eStorm to implement Microsoft Sharepoint. Creating this secure sub-site allowed for smooth and secure collaboration between franchisees and agents.
Work better with eStorm
See why businesses all across Australia and NZ partner with eStorm Australia