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The 5 Key Areas of Efficient Cloud Management

May 21, 2019 By eStormAdmin

 

With more and more enterprises seeing the benefits in, and establishing, long-term cloud computing strategies, the consumption of cloud services has begun trending towards the omnivorous.

According to the International Data Corporation, over 85% of enterprises are starting to adopt multi-cloud architectures that include a mix and match of public cloud services, community clouds, hosted clouds and private clouds.

Likewise, IDC research shows that 50% of enterprises are likely to subscribe to over 5 different public cloud services while adding, expanding and dropping subscriptions based on specific organisational needs. These figures highlight the fact that getting cloud management right from the start is ever more important.

A mistake that more and more organisations seem to be making is how they think of and treat services like the public cloud. Treating public cloud services like a Netflix subscription, where you use the service and pay the bill at the end of each month isn’t quite right. In fact, many businesses are finding that on-premise services were costing them less than what they’re spending now. Of course, public cloud providers won’t tell you there are significantly more efficient ways to use their services. Your public cloud services need to be managed in a similar fashion to how you would manage on-premise infrastructure. Learning to manage these cloud systems, in regard to cost, planning, capacity and security is paramount.

In order to take charge of this complex environment, enterprises should focus on the following 5 key areas.

Cost and optimisation

Managing cloud costs can be significantly challenging for many enterprises and CIOs, especially if they’re new to cloud adoption.

In most cases, enterprises and CIOs are accustomed to buying and setting up equipment as and when it’s needed—but it’s not that simple with cloud services.

For example, developers running application tests might forget to turn off their VMs before leaving work on Friday afternoon and accidentally leave them running all weekend. As a result, an enterprise ends up burning through their entire month’s allocation for particular cloud services.

That’s why it’s vitally important that enterprises consistently track their cloud service consumption while aligning with their budgets. The importance of cloud service budgeting lead Microsoft to the acquisition of an organisation that helps enterprises track consumption while forecasting future spending.

Resource planning

Clearly identifying how much of a service is needed and when it is needed is significantly important in achieving operational efficiency.

Security

Key security functionalities to consider for your cloud computing environment include, but are not limited to:

  • Risk management
  • Appropriate segmentation of duties
  • Single sign-on
  • Key management

It’s also important to conduct a review of your current security systems and consult with a specialist for the implementation of appropriate, up-to-date and robust security systems tailored to your specific needs.

Secure-Files-and-Data-Optimised

Governance

It’s important to create policies that establish which staff or departments require access to what applications and services, how and when they can gain access to them and for how long.

Orchestration and provisioning

Automation, orchestration and provisioning are vital for managing complex cloud environments.  Blueprinting the connections and inter-dependencies involved in cloud and on-premise systems is vital.

Filed Under: Cloud Computing, News Tagged With: cloud management, hybrid cloud management

Microsoft Azure Services

April 10, 2017 By eStormAdmin

Microsoft Azure provides different technologies which enable you to build robust application, data and process integration solutions.

One of the core offerings for Azure integration is Logic Apps. These technologies together provide a very rich and fully-managed Integration Platform as a Service (iPaaS). It is a very robust and powerful platform to put together and automate integration workflows. Logic Apps also provides the concept of server-less computing, in which you just focus on what you want to achieve, without worrying at all about servers, patching and scaling.

Logic Apps workflows, which can be easily arranged and executed graphically (via the Azure Portal or Visual Studio), are based on the Workflow Definition Language. These workflows provide abundent ways to process and manipulate data that can be obtained or pushed via different connectors.

The advantages of using Logic Apps include the following:

  • Saving time by designing complex processes using easy to understand design tools
  • Implementing patterns and workflows seamlessly, that would otherwise be difficult to implement in code
  • Getting started quickly from templates
  • Customizing your logic app with your own custom APIs, code, and actions
  • Connect and synchronise disparate systems across on-premises and the cloud
  • Build off of BizTalk server, API Management, Azure Functions, and Azure Service Bus with first-class integration support

 

The breadth and capability of many different Azure technologies and how they complement each other is what differentiates Azure against other iPaaS vendors.  Speak to out team about eStorm supporting your business with Microsoft Azure.

Filed Under: Apps in Business, Cloud Computing, Microsoft Tagged With: Microsoft

Microsoft OneNote

November 30, 2016 By eStormAdmin

If you do a lot of notetaking, attend multiple meetings during the week, and collaborate with others on projects, then OneNote can keep that flood of info neat and tidy. All your notes—even words in pictures—are searchable inside OneNote, and they’re stored in the cloud and immediately accessible via the OneNote apps for any platform.

Capture your thoughts, discoveries, and ideas with OneNote. Take a picture of the whiteboard in a meeting with auto-cropping and photo enhancements. Add your PowerPoint presentation or PDF for school.

Organize your notes in a way that works best for you. Create, rename, search, sort, and copy pages, sections, and notebooks. Find your most recent notes quickly and pin the pages you use most. Secure your notes with a password and use touch ID to quickly access them. Share your notes with your friends and colleagues. Whether it’s a party your planning with others, or a school project you’re working on with your group. Work together in a shared notebook at the same time. Scribble your notes at a conference, write math equations in class or sketch your ideas. With a variety of pen colors and settings, you can create beautiful handwritten notes and drawings. Draw with confidence with “Convert to Shapes” mode: we’ll automatically convert hand drawn shapes into crisp, perfectly regular polygons and circles.

OneNote, when compared to other products is better as a productivity aide, with its focus on typing and hand-writing notes, audio recording and search tools, it affords smart integration with the rest of Office.

Filed Under: Cloud Computing, Digital Learning, Education, General News, News, Windows

The NEW Apple Classroom. Is it right for your Institution?

April 29, 2016 By eStormAdmin

SO WHAT IS APPLE CLASSROOM?

First of all, Apple Classroom is not really like Google Classroom. Google Classroom is more equivalent to Apple’s iTunes U, which is basically a place where teachers and students can share content.

Apple Classroom is more like a basic “Apple Remote Desktop” for iOS. Apple Remote Desktop (ARD) is a Mac app that allowed admins to monitor and control multiple Macs over the network. ARD was mostly a sysadmin tool but teachers would sometimes use it because of its ability to monitor and lock computer screens in a classroom scenario.  In general, ARD was a little too complex for classroom use.

ARD was also able to gather information and statistics about your Macs, and generate reports. These included usage of disk space, device ID’s and so on. With iOS, these functions are handled by a Mobile Device Management (MDM) server such as Casper or AirWatch.

Apple Classroom finally brings the teacher features of ARD to iOS, and it’s a welcome improvement.

WHAT FEATURES ARE THEY?

Apple Classroom can do many things with a class full of iPads:

  • Lock and unlock the iPad
  • Navigate the iPads to a web page or a chapter in a book in iBooks
  • Open an app on all devices
  • View a device’s screen remotely
  • Initiate an AirPlay session between a single student device and the classroom Apple TV

These are all very useful capabilities! In a Shared iPad deployment, Apple Classroom can also assign a student to a specific iPad, log a student out of a shared iPad and reset the student’s Managed Apple ID password (which is their login password to a shared iPad).

HOW DO I SETUP APPLE CLASSROOM?

Classroom is powerful, and it’s obvious that it’s not a capability that should be in the hands of just anyone in the school. So just how do we deploy it correctly?

Firstly, Classroom is freely available from the App Store. Anyone can download it, but it does nothing until it is configured by an MDM server. Additionally, while the teacher’s iPad does not need to be Supervised, the student iPads do. You can’t use this to just wander around peeking at strangers’ iPad screens.

Classroom configures itself automatically when your MDM server sends a Configuration Profile that contains an “Education Configuration” payload. This is a structure in a Configuration Profile that contains information about which teachers have which classes and which students are in those classes. This ensures that a teacher only sees those iPads that are actually in front of their class at any given time, instead of all the iPads on the network.

SO WHAT DOES IT LOOK LIKE?

Classroom basically has two views: the My Classes and the in-class screen. My Classes is a very simple interface that lets you pick from a list.

Apple Classroom My Classroom eStorm Australia Managed Service Provider

The in-class screen is where all the action happens. The basic idea is that the controls are at the top of the screen, and the groups are below. The controls across the top of the screen – Open, Navigate, Lock and Screens – act on all the iPads in the currently selected group.

Apple Classroom My Classes eStorm Australia Managed Service Provider

This is really nice because you don’t have to go through a Select All step before doing an operation like locking the class screens.

GROUPS IN APPLE CLASSROOM

Classroom creates a single group to start with: All. This contains all the devices that are in the class. The teacher can then create static groups as required – for example project teams. Note that the Boys and Girls group in my screenshot above are static groups; they’re not default groups in Classroom.

Classroom also creates dynamic groups based on the apps currently in use by students in the class. You might see groups like “Safari (10)” and “Keynote (20)” where the numbers denote the number of students in those apps.

Unfortunately, though, Classroom only creates two dynamic groups and then creates an overflow item of “Other Apps”. I think I would rather have the option to see all app groups but I understand how that could get complex in a large class doing diverse things.

Classroom also creates another dynamic group called “Low Battery” for devices that are below 20% I believe.

The nice thing about groups is that you can use them as shortcuts to Lock, Navigate or Open items on certain students’ devices.

OPENING APPS IN CLASSROOM

In order to open an app in Classroom, the teacher has to have that app on their iPad. The teacher is presented with a scrolling list of the apps installed on the teacher’s device, and can pick one to launch on all the iPads in the current group.

Apple Classroom Actions and In App Lock eStorm Australia Managed Service Provider

I have a couple of quibbles about this interface. Firstly, there’s no way to filter through the apps. If your iPad has a lot of apps installed, finding one can be a little tricky. There are four “Recents” slots at the top, which helps a bit.

Secondly, as is common with many Apple Education apps, this interface doesn’t really care to dynamically resize for the available space on the screen. It can be a little frustrating to have to scroll a tiny area for dozens of screenfuls when I have all this screen space available.

Finally, there is no indication of which apps the students have available to them. The teacher is presented with all the teacher’s apps – some or all of which will not be available to the pupils. Classroom actually handles this situation gracefully – by quickly failing with a useful error message – but it does seem rather pointless to provide the teacher with a list of hundreds of apps when only a few might actually work.

I’d like to be able to create shortcut buttons for launching frequently used apps. Most teachers will have a few that they use routinely, iTunes U for example. Having direct shortcuts for those would be most helpful.

Apple Classroom Failed to Open Screen eStorm Australia Managed Service Provider

There is an option to lock the student into an app after launching it. This could be useful for a test situation. Classroom seems to do two things when you select this option. Firstly it hides all other apps from the home screen, and secondly, it initiates a guided access session for that app.

I noticed a weird visual glitch on the home screen when coming out of this single app mode. All the apps came back but the folder icons were darkened as if apps were being reinstalled. They weren’t but it looked that way.

One nicely thought-through workflow feature is that, once the teacher has launched an app on the students’ iPads, a button is provided to “Open app on this iPad” in case you’re about to demonstrate it. This also works when navigating students to URLs.

NAVIGATING TO URLS AND BOOKS IN CLASSROOM

The Navigate button provides two options. To launch a URL on all selected devices or to open a book to a specific chapter.

Launching URLs is fairly straightforward. The teacher is shown their Safari bookmarks and can pick one to launch on all iPads.

This feature is a bit limited however. There’s no way to type or paste a URL straight into Classroom without bookmarking it first. There’s also no way to take a URL that you’re currently looking at in Safari and Navigate students to in Classroom without bookmarking it.

I can imagine that a Share Sheet action for Safari to send its current URL to Classroom might be in future versions. It would also be nice to be able to pick from the currently-open Safari tabs and iTunes U URL materials right inside Classroom.

As with opening apps, navigating students’ iPads to URLs is extremely fast. Less than two seconds to initiate the load on an entire class.

Apple Classroom iOS Deployment Process eStorm Australia Managed Service Provider

Navigating to books is similarly slick. Inside classroom, the teacher can select any book they have in iBooks. Classroom then lets the teacher navigate the book’s Table of Contents and pick a chapter to launch on the students’ iPads. Unlike apps, if the student doesn’t have the book installed, they will be directed to the iBookstore to get it.

MONITORING AND VIEWING SCREENS

This is the feature that many teachers have been waiting for – the ability to monitor what is happening on the iPad screens in their classroom. I’m happy to say that it works quite effectively. Classroom does not monitor screens by default. There is a button at the top of the group view that lets you toggle between a student’s image and their screen.

If needed, the teacher can take a single iPad into full-screen monitoring on the teacher iPad. This can be useful if the teacher’s iPad is already on AirPlay and you just want to show a quick glance to the class of what someone is working on.

The frame-rate on the full screen view of a student iPad is a bit low. I would estimate it’s as low as 1-2 frames per second. You won’t help someone with their animation remotely but it is good for static content.

Students are always aware that their screen is being monitored. The standard AirPlay blue status bar appears on each student’s iPad when the teacher is viewing thumbnails of all screens or one individual screen.

I would have liked to see a new colour for the status bar as a way to differentiate between regular AirPlay, and the screen being monitored. Students may just wonder why their iPad is AirPlaying and where it was sending their screen to. Perhaps even being able to silently monitor the screens could be an advantage.

Apple Classroom Lock ScreeneStorm Australia Managed Service Provider

LOCKING SCREENS WITH CLASSROOM

Classroom’s Screen Lock feature is very sensitively implemented. It is light security, perfectly appropriate for a classroom situation. I found locking and unlocking entire classes to be fast and reliable. It took about 1-2 seconds for the operation to complete across the classroom.

How secure is the screen lock? Well, when the device is locked, the home button is inactive. Sleeping and waking the iPad does not bypass the lock.

If the teacher’s iPad loses connection to the student iPad, the student iPad will unlock within 20 seconds. I tested this by locking a student iPad and then turning off wifi and Bluetooth on the teacher iPad. If either of those radios goes down, the student iPad will auto-unlock.

I haven’t tested this extensively but my sense is that this is designed to avoid the situation where one teacher locks the class, the bell goes and the class moves on to another teacher who can’t then unlock the iPads. This also solves the problem of how to unlock the devices if the teacher’s iPad runs out of power during the class. If the teacher leaves the class with their iPad, I assume that will mean the student devices would unlock as soon as the teacher’s iPad is out of Bluetooth range. Also, if the student reboots their iPad, the lock is bypassed.

This clearly isn’t designed to keep the FBI out. iOS has other features for that, as we know. It’s light touch attention management (what a horrible phrase), but speed and reliability are key in school and Classroom certainly delivers on this.

AIRPLAY AND APPLE CLASSROOM

One other feature that Classroom supports is initiating AirPlay between a student device and an Apple TV. There is no special configuration required for this. Classroom does the usual AirPlay discovery and finds nearby Apple TVs. I found this feature to be fast and reliable.

This may not be a feature that is very useful for teachers of older classes, but I can see it being very useful in younger years.

HOW TO DEFEAT APPLE CLASSROOM

The Achilles heel of Apple Classroom right now is its total reliance on Bluetooth. If you are a student, the simple way to hide from Classroom is simply to turn Bluetooth off. This results in a total defeat of the system and is clearly something that needs to be addressed in future configuration profile options.

My aim here has been to cover the technical features of Classroom rather than focus on its use in teaching situations. I’ve only had a half day or so with it at this point, so it’s too early to say what the utility of all these features will be.

I can see teachers using the screen locking and URL launching features quite a bit with certain age groups. More than that, though, I think the awareness of current apps in use through Classroom will help greatly in keeping the honest people honest.

Learn more about how your institution can utilise and implement Apple.

Filed Under: Apple, Apps in Business, Cloud Computing, Education, Infrastructure, IT Outsourcing, Managed IT Support Brisbane, Mobility

How a Hosted PBX can benefit you!

March 23, 2016 By eStormAdmin

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What is Hosted PBX

A Hosted PBX system is basically your phone system in the cloud. Instead of you having a clunky old piece of hardware stuck on the wall in your office, the heavy lifting is done off-site. All you really need is an account, a handset, and an Internet connection.

Cost Effective

A Hosted PBX solution has far fewer expenses for repairs and downtime that you often have to deal with for legacy systems housed on premise. A hosted PBX is managed by a third-party vendor with maintenance included in your monthly fees. Also a hosted telephony system requires virtually no complex hardware to purchase or configure as it simply leverages an internet connection to work.

Scalability

A huge advantage of a hosted PBX is that it grows seamlessly as your business’ requirements do. The hosted solution allows businesses to easily add phone lines and extensions with minimal fuss or time. Limitations on older PBX systems usually make this a painful, and often expensive process.

Outsourced Maintenance

The day to day maintenance of a hosted PBX system is managed by the system provider, and stored off-site,usually in a data centre. You no longer have to dedicate staff resources, or time and money to keeping a local PBX up and running. As you will not need to coordinate downtime for up-keep, you will enjoy more uptime of your phone system.

Reliability

When paired with the right Internet connection, a hosted PBX will connect every call without any lag or lapses in call quality. You will enjoy clear reception for every call as Internet-based telephony is now known for its improved quality over a traditional PSTN connection.

Disaster Recovery

sub-ipIn an event such as a storm, fire or power outage, it is usually the phones that go down first.  This can bring your business to a grinding halt, which in turn affects your bottom line due to an inability to communicate with suppliers and clients.  As you Hosted PBX is protected in a hosted environment, you can solve this problem. If your internet goes down, we can easily and instantly have calls forwarded to your mobile.

If you’re interested in knowing how you specifically could benefit from a Hosted PBX, please contact our friendly staff at eStorm Australia. We can advise you on an appropriate PBX system, and ensure you have the right internet connection to go with it!

Filed Under: Business Internet, Cloud Computing, Infrastructure, Voice Over IP Brisbane, VoIP

Why we need to talk about Uploads… Not Downloads…

March 17, 2016 By eStormAdmin

 

optical-fibre-results-nail-world-network-cables-photo-fiber-optic-cablesThis country is home to some very high-tech businesses, and we can access some outstanding services with the quality of internet currently available. Compared to the rest of the world, our download speeds are ok. In the very long and annoying argument about the National Broadband Network, we’re all getting caught up talking about downloads, and for business at least, it’s uploads that really matter.

Australian Bureau of Statistics Internet Activity data shows that Australians are downloading nearly an entire exabyte of data, one million terabytes, every quarter.

Over two million Australians get download speeds of higher than 24Mbps, and another 6.25 million get between 8 and 24Mbps. When you’re watching cat videos on YouTube, downloading a game from Steam, or getting the latest episode of Game Of Thrones (from iTunes or another paid service of course), these speeds are acceptable.

So what does this means? Well, our download speeds are ahead of the world average, although the gap is closing. But each year since 2008, we have been falling further and further behind in upload speeds. Where we once placed 48th in the world for uploads, we’re now 100th.

When YouTube launched in 2005, I had an ADSL connection. I had around 6Mbps download, and around 800k uploads. This was fine for sending email, or uploading a short video… but it’s over a decade later… and while my downloads are now up to a whopping 12Mbps (sarcastic tone required), my uploads are… yep… around 800k. People all over the world are now uploading High Res footage to YouTube. I won’t be doing that from home any time soon. My phone can shoot more bytes worth of video data in a second than I can upload to YouTube in one minute.

With the roll-out of NBN, upload speeds will improve. Even the most basic NBN service should get a minimum download speed of 25Mbps and, more importantly, an upload speed of 5Mbps. But the disparity between those speeds is, when talking about the internet, pretty big.

So while NBN takes us forward, it’s still not going to be the best solution for all businesses… especially those embracing the advantages of cloud services. Add to that the fact that most people don’t have access to NBN yet.

The good news is that if you want to use cloud services, you don’t have to wait for the NBN to get to you. There are better services already available now.

We have plans available that give you upload speeds ranging from 10Mbps all the way up to 1Gbps.

If you want to know what internet connections are available to you, please get in touch with the eStorm team. We can perform a site qualification and give you an obligation free quote.

Filed Under: Business Internet, Cloud Computing, Infrastructure, Mobility Tagged With: remote work

Cloud Accounting with Xero – Is it right for you?

March 7, 2016 By eStormAdmin

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‘Working in the Cloud’, ‘Cloud Computing’, ‘Cloud Accounting’… All terms we are hearing more and more. Momentum is growing for all businesses from SMB to Major Enterprise as people gain a better understanding of the true benefits of Cloud.

Not sure what ‘The Cloud’ is?

Put simply, cloud computing refers to applications and services being made available over the internet. Essentially this means they are available on demand where ever you are, without you having to install applications and servers.

Could ‘Live Accounting’ benefit you and your business? Here are some advantages to consider.

  • Available 24/7 from anywhere in the world provided you have an internet connection.
  • You get a ‘Real-time’ view of your cashflow and bank balances.
  • Automated Bank Feeds can minimise manual and cumbersome data entry.
  • Collaborate with your accountant in ‘Real-time’… no more sending data files back and forth.
  • No hardware or server installations, no manual back-ups, maintenance or support costs.
  • System upgrades occur while you’re offline, minimising your downtime.
  • No longer do you need to send your MYOB or QuickBooks files to your accountant leaving you unable to edit your own file while they work.
  • Fixed monthly costs that are cashflow friendly.

Do you want to know more about Xero?

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Filed Under: Brisbane IT Support And Managed Services – EStorm Australia, Cloud Computing, IT Support

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